As you may know, Equifax, one of the three major credit bureaus, recently announced a large data breach of their system that is projected to impact millions of their customers. While this was not a breach of SkyPoint Federal Credit Union’s systems or security, we understand that this is concerning for our members.
At SkyPoint, we take the information security of our members very seriously. If you find that the Equifax breach has caused your SkyPoint accounts to be compromised, we will work with you to the fullest extent of our abilities to right the situation.
In the meantime, here are some things you can do to protect yourself against the Equifax breach:
Check to see if you are impacted. Learn about the Equifax breach and how to check if you are impacted by visiting the Federal Trade Commission's (FTC) website. Equifax is also able to provide information to you to help you protect your personal information. You can contact Equifax at 866.447.7559.
Monitor your credit reports. Review your credit report on a regular basis to look for unauthorized accounts or suspicious activity. You can receive a free credit report from any one of the three major credit bureaus once per year at annualcreditreport.com.
Consider freezing your credit. Freezing your credit can be helpful if you believe you may have been impacted. You can visit the Federal Trade Commission’s (FTC) site to take this action. Fees may apply.
- Protect your personal information. Remember that at SkyPoint, we will not request personal information from you such as your Online Banking username, password or Debit Card PIN.
If you have any questions about the Equifax breach or it's impact on you, please contact SkyPoint for further assistance.
ATM Card Skimming
ATMs are often an easy target for thieves to attempt to steal your information. While all SkyPoint ATMs are closely monitored and maintained, please be sure to check over all ATMs before using them.
ATM card skimming is a passive scam used by thieves to collect your card information and record your PIN number. Thieves will place a magnetic strip card reader on, or in front of, the actual card reader on the ATM. This captures all of your ATM or Debit card information as you insert it into the ATM.
From there, a small camera, mounted somewhere nearby, records you entering your PIN to access your funds at the ATM. The thief will then combine both the card information and your PIN to access your accounts and remove funds.
When using an ATM, first check over the visible presence of the ATM for any signs of tampering. Before inserting your ATM or Debit card, try to move or wiggle the card reader. Card skimmers oftentimes are only taped on or adhered weakly – making them easy to remove.
From there, when you go to enter your PIN, do so blocking the keypad with your body and covering the numbers with your other hand. This protects your PIN from being recorded by any cameras or other people around watching you at the ATM.
Recently, there have been reports of people approaching members asking for their online banking information to gain access to their bank accounts in order to deposit a check for them via mobile or ATM transactions. The thief then asks the member to withdraw any available funds in the account as payment for the check deposit, often leaving the member with a few hundred dollars for their troubles.
The checks then turn out to be fraudulent from fake or closed accounts, leaving the member responsible for the loss of the funds on the deposited check. This often results in a negative balance/overdrawn account for the member.
It is important to know that, even after you have withdrawn funds, you are still responsible for the checks that you deposit that are returned unpaid. You should always wait for checks to clear your account before withdrawing funds against them, especially in larger amounts.
You should also never share your online banking username or password with anyone, or perform deposits on behalf of someone else.